FAQ

Wir haben Tablets, Laptops, All-in-One-Computer und Zubehör im Angebot.

You can find our official stores on all platforms by going to the Teclast official website (https://en.teclast.com/), clicking on 【Support】, and then selecting 【Where To Buy】.

You can check your order history and related logistics progress in 【Account】→【Orders】on the Teclast online store.

When encountering problems with products, please contact our customer service through the following methods on online shopping platforms:

▶ Amazon

Click on the store name on the product purchase page, then click the "Ask a question" button to contact customer service.

Click on "My account" on the product page, then click "Orders," select the relevant order, and contact the seller.

▶ AliExpress

On the product purchase page, find the store name, then click the "Contact" button to contact customer service.

On the storefront page, hover the mouse over the store name and click "Contact Now" in the pop-up window.

▶ Lazada

On the product purchase page, find the store name, then click the "Chat" button next to it to contact customer service.

On the storefront page, find the store name, then click the "Chat Now" button next to it to contact customer service.

Wir versenden in die ganze Welt.

Ihre Bestellung wird entweder von der Lagerfirma, mit der wir direkt zusammenarbeiten, oder von Amazon、Lazada、AliExpress.

Ja, alle unsere Teclast-Produkte bieten einen einjährigen Garantieservice.

If you purchase our products in the Teclast official store, you have a one-year warranty period.

Sie können unsere Produkte auf Amazon、AliExpress、Lazada zur Online-Zahlung kaufen.

Wir werden von Zeit zu Zeit Informationen auf der offiziellen Website oder den Social-Media-Kanälen veröffentlichen, bitte halten Sie Ausschau nach unseren Produktrabatten.

You can go to the "Support" section on the Teclast official website (https://en.teclast.com/) and select "Software Download". Then, enter the product ID and download the latest system version to upgrade your device.

You can go to the "Support" section on the Teclast official website (https://en.teclast.com/) and select "User Guide" to get the relevant product user manual.