Perguntas frequentes

Temos tablets, laptops, computadores multifuncionais e acessórios à venda.

You can find our official stores on all platforms by going to the Teclast official website (https://en.teclast.com/), clicking on 【Support】, and then selecting 【Where To Buy】.

You can check your order history and related logistics progress in 【Account】→【Orders】on the Teclast online store.

When encountering problems with products, please contact our customer service through the following methods on online shopping platforms:

▶ Amazon

Click on the store name on the product purchase page, then click the "Ask a question" button to contact customer service.

Click on "My account" on the product page, then click "Orders," select the relevant order, and contact the seller.

▶ AliExpress

On the product purchase page, find the store name, then click the "Contact" button to contact customer service.

On the storefront page, hover the mouse over the store name and click "Contact Now" in the pop-up window.

▶ Lazada

On the product purchase page, find the store name, then click the "Chat" button next to it to contact customer service.

On the storefront page, find the store name, then click the "Chat Now" button next to it to contact customer service.

Enviamos para todo o mundo.

Seu pedido será enviado pela empresa de armazenamento com a qual cooperamos diretamente ou por Amazon、Lazada、AliExpress.

Sim, todos os nossos produtos Teclast oferecem serviço de garantia de um ano.

If you purchase our products in the Teclast official store, you have a one-year warranty period.

Você pode comprar nossos produtos em Amazon、AliExpress、Lazada para pagamento online.

Divulgaremos informações no site oficial ou nos canais de mídia social de tempos em tempos, fique atento aos descontos de nossos produtos.

You can go to the "Support" section on the Teclast official website (https://en.teclast.com/) and select "Software Download". Then, enter the product ID and download the latest system version to upgrade your device.

You can go to the "Support" section on the Teclast official website (https://en.teclast.com/) and select "User Guide" to get the relevant product user manual.