よくある質問

タブレット、ラップトップ、オールインワン コンピュータ、アクセサリ が販売されています。

You can find our official stores on all platforms by going to the Teclast official website (https://en.teclast.com/), clicking on 【Support】, and then selecting 【Where To Buy】.

You can check your order history and related logistics progress in 【Account】→【Orders】on the Teclast online store.

When encountering problems with products, please contact our customer service through the following methods on online shopping platforms:

▶ Amazon

Click on the store name on the product purchase page, then click the "Ask a question" button to contact customer service.

Click on "My account" on the product page, then click "Orders," select the relevant order, and contact the seller.

▶ AliExpress

On the product purchase page, find the store name, then click the "Contact" button to contact customer service.

On the storefront page, hover the mouse over the store name and click "Contact Now" in the pop-up window.

▶ Lazada

On the product purchase page, find the store name, then click the "Chat" button next to it to contact customer service.

On the storefront page, find the store name, then click the "Chat Now" button next to it to contact customer service.

世界中に発送します。

ご注文の商品は、弊社が直接提携している倉庫会社、または Amazon、Lazada、AliExpress のいずれかによって発送されます。

はい。すべての Teclast 製品は 1 年間の保証サービスを提供しています。

If you purchase our products in the Teclast official store, you have a one-year warranty period.

Amazon、AliExpress、Lazadaでオンライン決済で商品を購入できます。

公式ウェブサイトやソーシャル メディア チャンネルで随時情報を公開します。製品の割引情報をチェックしてください。

You can go to the "Support" section on the Teclast official website (https://en.teclast.com/) and select "Software Download". Then, enter the product ID and download the latest system version to upgrade your device.

You can go to the "Support" section on the Teclast official website (https://en.teclast.com/) and select "User Guide" to get the relevant product user manual.